Your team hears it in Slack when the client opens, approves or pays.

With Add to Slack you pick the channel and Cord posts the alerts you choose there, without anyone opening Cord. Cord does not read your messages and can only post to that channel.

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CordAPP

Quote COT-0152 viewed by the client

Client: Aceros del Norte · Total: MX$184,300.00

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CordAPP

Quote COT-0152 APPROVED

Client: Aceros del Norte · Total: MX$184,300.00

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LOAS2 repliesLast reply 4 min ago

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CordAPP

The Aceros del Norte deposit is in: 92,150 for COT-0152. Get the delivery ready.

BIS

Message #sales

Aa

QUOTE ALERTS

The number, the client and the total, in the channel your team already uses.

Connecting Slack turns nothing on by itself: in Settings › Notifications you tick the Slack column on the events you want: quote viewed, approved, rejected, payment received, expiring and payment overdue. Each alert is a short message with the quote number, what happened, the client, the total with its currency and a link to open the quote.

  • You choose which events go to Slack, email or both
  • Quote expiring: 3 days before its validity date
  • Send a test before turning any alert on
What reaches your channel
CordSlack
Your client viewed the quoteAlert in the channelWhen the public link is opened
Quote approved or rejectedAlert with number, client and totalWhen the client decides
Payment received or overdueAlert with a link to the quoteWhen it is recorded or falls due
A workflowYour own text with event dataWhenever you decide

YOUR OWN MESSAGES WITH WORKFLOWS

Write the message yourself and decide when it goes out.

With the Send a Slack message action in Cord Workflows you post any text, with event data such as {{cliente}}, {{folio}} or {{monto}}, and only when your conditions are met: when a deposit arrives, when a chargeback is opened or only when the sale is above a certain amount. It works even with Notifications alerts turned off.

  • Any Cord Workflows trigger
  • Conditions and waits before posting
  • The same connected channel, no other app to set up

NOTHING IS READ

Cord posts to one channel. It does not read your workspace.

Cord posts through an Incoming Webhook: an address Slack generates for the channel you choose. Slack adds an app called Cord to your workspace that signs the messages. If you would rather they come from your own Slack app's name and icon, you can paste your own webhook.

  • Authorization on Slack's own page
  • Your own webhook as an alternative
  • Delete the webhook or the app in Slack and it stops working instantly

SETUP

How to connect Slack

  1. 1

    Open the integration

    In Cord, go to Settings › Integrations and click Slack.

  2. 2

    Add Cord to Slack

    Click Add to Slack, pick the channel for the alerts and click Allow.

  3. 3

    Send a test

    Back in Cord the card says Connected to your channel. Click Send test to see a sample message.

  4. 4

    Turn on the alerts

    In Settings › Notifications tick the Slack column on the events you want.

NO SURPRISES

What it doesn't do yet

We'd rather you read it here than find out halfway through.

  • Cord posts to one channel at a time; for several channels you can use Make with Cord webhooks.
  • Notifications alerts are about quotes: an event without a quote number is not posted.
  • The "someone joined the team" alert only goes out by email.
  • If your workspace restricts app installs, a Slack admin will need to approve it.

QUESTIONS

Slack and Cord

No. Cord posts through an Incoming Webhook, an address Slack generates for one specific channel. Cord does not read your messages and can only post to that channel.

Quote viewed by the client, approved, rejected, payment received, quote expiring (3 days before) and payment overdue. You turn them on one by one in Settings › Notifications; connecting Slack turns none on by itself.

Yes, with the Send a Slack message action in Cord Workflows. You write the text with event data and choose when it goes out, with conditions and waits. It posts to the same connected channel and works even with Notifications alerts turned off.

On the Slack card click Change channel and pick another in Slack, or Disconnect so Cord stops posting. Workflows using the Slack action will start asking you to connect Slack again.

Let the sale reach the channel before the question does.

Add Cord to Slack from Settings and choose the alerts your team wants. Free to start.

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