Customer portal and multi-invoice payment

What your customer owes, in one place

Accounts payable teams don't pay invoice by invoice: they review everything outstanding with a supplier and settle several at once. The customer portal gives them exactly that, without creating an account and without asking you for a statement by email.

What's included

• One link per customer: it gathers their issued invoices with status, due date and downloads. You create, send, rotate or turn it off from the customer profile, and every action is recorded in the audit log.
• Balance by currency: if the customer has invoices in pesos and in dollars, they see two balances. Cord never adds up amounts in different currencies.
• Paying several invoices: the customer picks which ones to pay and Cord sets the allocation when the charge is created, using each invoice's real balance, not whatever the browser sends. One charge settles each invoice separately, and each keeps its own history.
• Allocated refunds: from Cord, the refund is requested on one of the invoices and goes to that invoice, up to what the charge applied to it, or returns the whole charge. A refund issued outside Cord reopens the balance invoice by invoice, from the last one applied to the first, each one in full or not at all. The refund always knows which invoice it belongs to.
• Private by design: the link is the credential. It is not shared as a referrer with other sites, not cached, not indexed and carries no analytics. It lives on cordhq.app, never on your business's own domain, because it is a surface where people pay.

Clear limits

Paying online from the portal requires Cord Payments to be active. With Mercado Pago as the only rail, the customer sees their invoices and balance, and pays each one from its own link. Only invoices linked to a customer appear, and a substituted CFDI is not listed: its replacement is.