Autonomous Collections (AI)

Delegate accounts-receivable follow-up to an AI Agent that monitors due dates and negotiates dynamic payment plans.

Your new collections manager

Cord includes an Artificial Intelligence Agent designed specifically to manage accounts receivable. This agent acts autonomously (if you enable it) to recover revenue from quotes and invoices that have exceeded their credit terms.

How does it work?

1. Periodic monitoring: an automated process reviews your accounts-receivable portfolio for overdue quotes and invoices, on the cadence you configure in days (every 7 days per account, by default).
2. Smart contact: when it detects a delay, it drafts an email to the delinquent client in the tone you pick (warm, professional, or firm), requesting that the account be regularized and always including the real payment link.
3. Active negotiation: once an account has been overdue long enough (a threshold you set), the agent can structure and offer a monthly installment plan — 2 up to a configurable maximum between 2 and 6 installments (3 by default) — that add up to exactly the balance, with no discount on the principal.
4. Dynamic links: once an agreement is reached or the client agrees to pay, the agent sends dynamic payment links (SPEI or Card) that update the balance in real time as they’re processed.

Approval mode vs. Automatic mode

You decide how much human control stays in place before the customer sees anything:

• Approval mode (default): the agent drafts the email and, if it negotiated a payment plan, leaves it proposed without activating it — nothing gets sent and no pending payments get rewritten until you approve it. You get a single digest email listing the drafts waiting on your review.
• Automatic mode: the agent sends the email and activates the negotiated payment plan without waiting for your approval.

Benefits

• Less repetitive follow-up: the agent prepares or sends reminders within configured limits.
• Explicit alternatives: when enabled, it can propose installments without discounting principal.
• Transparent audit trail: every email sent and every negotiated interaction by the Agent is logged in the quote’s “Activity” tab, giving you full control and context.